Refund Policy

MyKind is a one-time club membership plus a small entry fee for each dinner you choose to attend. This policy explains how those charges and refunds work, and how to reach us if something isn’t right.

01Membership & event fees

• Membership is a one-time €21 fee to join the club. There is no subscription and no recurring billing.
• Attending a live event costs a €6 entry fee per event, paid only when you book a seat. You’re never charged for tables you don’t attend.

0214-day refund for new members

You can request a full refund of the membership fee within 14 days of payment, provided you haven’t yet attended a dinner or used member benefits. This reflects your right of withdrawal as a consumer.

03Event entry fees

Event entry fees are refundable if you cancel your seat at least 48 hours before the dinner, since we can offer the seat to another member. Within 48 hours the fee is generally non-refundable, because the table and restaurant booking are already arranged on your behalf. If you were charged in error or have exceptional circumstances, contact us — we review these case by case and aim to be fair.

04How to request a refund

Email hello@mykind.club with the email address on your membership and the date of the charge. We’ll respond within a few business days, and approved refunds are returned to your original payment method (typically within 5–10 business days, depending on your bank or card provider).

05Payments & processor

Membership payments are handled by our third-party payment provider acting as merchant of record. Refunds are processed through the same provider back to your original payment method. Applicable taxes (such as VAT) collected at purchase are refunded together with eligible refunds.

06Billing errors

If you spot a duplicate charge, an incorrect amount, or any other billing mistake, tell us and we’ll correct it promptly.

Questions about a charge? Get in touch.